French people

WHO and partners launch world’s largest openly accessible AI health worker

The World Health Organization, with the support of the Ministry of Health of Qatar, today launched the WHO AI-powered digital health worker, Florence version 2.0, offering an innovative and interactive platform to share a myriad of health topics in seven languages ​​at the World Innovation Summit for Health (WISH) in Qatar.

Florence can share mental health advice, advice on how to relax, advice on how to eat well, be more active, and quit smoking and e-cigarettes. She can also offer information on COVID-19 vaccines and more! Florence 2.0 is now available in English and will follow in Arabic, French, Spanish, Chinese, Hindi and Russian.

Florence has helped fight misinformation around COVID-19 since the pandemic began. The pandemic has had a significant effect on mental health. It is estimated that one in eight people worldwide live with a mental disorder. His topics like tobacco and unhealthy diets kill 16 million people each year, while physical inactivity kills an estimated 830,000. These deaths are due to diseases like cancer, heart disease, lung disease and the diabetes that can be prevented and controlled with the right support.

“Digital technology plays a vital role in helping people around the world lead healthier lives,” said Andy Pattison, WHO Team Leader for Digital Channels. “The AI ​​health worker Florence is a shining example of the potential of harnessing technology to promote and protect people’s physical and mental health. At WISH, we aim to meet visionary partners to continue improving this cutting-edge technology. AI can help fill the health information gaps that exist in many communities around the world.

At the WISH conference, WHO released Florence 2.0 beta to interact with scientists, public health organizations, entrepreneurs and policy makers and plans to continue developing the digital health agent to help address the major health issues facing the world today.

“We are delighted to have launched Florence 2.0 at the WISH conference. It is a place where global players come together to find solutions for public health. WHO is showing incredible leadership in innovation using breakthrough empathetic AI” Nick Bradshaw, Director of Partnerships and Outreach at WISH.

The Digital Health Worker is an important feature of the Sport for Health partnership between WHO and Qatar’s Ministry of Public Health, which was established to help make the FIFA World Cup Qatar 2022 this year, a beacon for health and safety.

The project is backed by tech company Soul Machines, which brings the avatars to life as self-animated digital people. “Through this collaboration, we have created a persona for the frontline responder that is empathetic, informative, and understanding,” says Greg Cross, CEO and co-founder of Soul Machines. “Our digital collaborators operate and react in real time, providing users with a unique and emotionally engaging experience. We look forward to continuing our work on Florence as we aim to reshape and positively transform the healthcare sector. »