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The “best airline in the world” for 2021 revealed by Skytrax


Singapore Airlines and All Nippon Airlines of Japan take second and third place in annual awards from the aviation industry review body Skytrax. Find out which Middle Eastern carrier has been named the best in the world.

It hasn’t been a good year for airlines, thanks to Covid’s impact on the aviation industry, but for a Middle Eastern carrier it has improved a lot.

Qatar Airways took first place in the latest ranking of the world’s best airlines by Skytrax, a review body that also produces a much anticipated annual list of the best airports.

Doha-based airline’s latest accolade follows its previous one win this year’s AirlineRatings.com awards.

Skytrax Global Airlines Awards are voted on by travelers via a customer survey, which this time took place from September 2019 to July 2021.

Travelers were asked about the performance and quality of more than 350 global airlines.

Number two on Skytrax’s list went to Singapore Airlines, while ANA All Nippon Airways came in at number three.

This is the sixth time that Qatar Airways has won the first Skytrax award. This year, it also received awards for World’s Best Business Class, World’s Best Business Class Seat, Best Middle East Airline, World’s Best Business Class Airline, and Best Catering. on board in business class.

“It is clear that Qatar Airways has maintained its high standards of innovation and service, both in more normal times and during the current global pandemic,” said Edward Plaisted, CEO of Skytrax, in a earnings statement.

Emirates and Japan Airlines round out Skytrax’s top five.

Flying during a pandemic

It has been a less than regular year for the aviation industry, with many carriers on the ground for much of the past 18 months. Skytrax has traded in its usual in-person celebration for an online ad this year.

Qatar Airways planes have remained fairly active in the skies during the pandemic.

“We never gave up on our loyal customers when they needed us most, we continued to fly to get people home and implemented strict biosecurity measures to strongly reassure travelers, all the while continuing innovate to ensure we remain the airline of choice for millions of passengers. around the world, ”Qatar Airways CEO Akbar Al-Baker said in a victory statement.

Second place Singapore Airlines was also crowned Best Airline in Asia and won Best Cabin Crew, Best First Class in the World, Best First Class Seat in the World and Best In-Class Onboard Catering. economic. Third place, ANA Al Nippon Airways was also recognized as the home of the world’s cleanest airline cabins, the world’s best airport services, the best airline staff in Asia and the best first-class lounge in Asia.

Skytrax notes that “there have been some upward and downward movement from the 2019 results, although a core of airlines still dominate these higher positions.”

Japan Airlines was absent from Top 10 Skytrax 2019, but this year came in fifth. Meanwhile, Lufthansa and Thai Airways ranked 9th and 10th in 2019, but have fallen in the rankings this year to 13 and 23 respectively.

Notable firsts in this year’s pricing can be found in low-cost market prices – Singaporean low-cost airline Scoot was named the world’s best long-haul low-cost airline, while the Spanish airline Vueling Airlines won the award for the best low-cost airline in Europe, beating the competition from EasyJet.

Skytrax crowned Air France the best airline in Europe, while the French national carrier was also the only European airline to enter the overall top 10. British Airways was number 11 on the global list and also won the award for the best airline in the UK. as the best airline staff in Europe and the best premium economy on-board catering.

In the US market, Delta Air Lines was named Best Airline in North America and was recognized for Best Premium Economy Class Airline Seat, Best Business Class in North America, and Best Premium Economy Class in America. North. Delta was also the top-rated US airline overall, at number 30 on the global list.

Skytrax Top Airlines 2021

1. Qatar Airways

2. Singapore Airlines

3. ANA All Nippon Airways

4. Emirates

5. Japanese airlines

6. Cathay Pacific

7. EVA Air

8. Qantas Airways

9. Hainan Airlines

10. Air France

The world’s cleanest airline cabins Skytrax 2021

1. ANA All Nippon Airways

2. Singapore Airlines

3. Japanese airlines

4. Qatar Airways

5. EVA Air

6. Cathay Pacific Airways

7. Asian airlines

8. Korean Air

9. Hainan Airlines

10. Swiss international airlines

Skytrax Best Airlines by Global Region 2021

Northern Europe – Finnair

Western Europe – Air France

Eastern Europe – Aeroflot Russian Airlines

Africa – Ethiopian Airlines

Australia / Pacific – Qantas Airlines

Central Asia / India – Air Astana

China – Hainan Airlines

Central America / Caribbean – Copa Airlines

South America – LATAM

North America – Delta Air Lines

Asia – Singapore Airlines

Middle East – Qatar Airways

Europe – Air France

Skytrax World’s Best Low-Cost Airlines 2021

1. AirAsia

2. Southwest Airlines

3. Scoot

4. Vueling Airlines

5. IndiGo

6. EasyJet

7. Jetstar Airways

8. Ryanair

9. Jetstar Asia

10. Flynas

Skytrax 2021 World’s Best Cabin Crew

1. Singapore Airlines

2. ANA All Nippon Airways

3. Thai Airways

4. Garuda Indonesia

5. Japanese airlines

6. Hainan Airlines

7. EVA Air

8. Asian airlines

9. Cathay Pacific Airways

10. Qatar Airways

Skytrax Best Airline Seats 2021

Economy – Japan Airlines

Premium Economy – Delta Air Lines

Business – Qatar Airways

First Class – Singapore Airlines